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Eyes 360


Eyes 360

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Location Manager in High River

Job ID: 13418134
Job Views: 5
Location: High River, Alberta, Canada
Job Category: Health Care
Employment Type:

Job Description

There is a vacancy for a Full-Time Location Manager at Eyes 360 in High River.

Eyes 360 is an exciting company to work for and we continue moving forward to ensure we are revolutionary in the industry.

The Location Manager’s focus is to lead their team, ensure effective clinic flow, and keep the values and standards of Eyes 360.  

Job Description:

·Work with Operations Manager and Business Manager to organize office operations and procedures to support and contribute to Eyes 360 Values, USPs, Vision, and Long-term strategy.

·Work with Operations Manager and Business Manager to plan, budget, forecast and report on sales including cost of goods and key revenue indicator targets and results.  Review and analyze sales results to summarize information and report trends to the leadership team with action plans for improvement and continued growth. Actively work with location staff to ensure awareness of goals and targets that need to be achieved.

Consistency of Eyes 360 Brand

·Work with Operations Manager to establish a communication strategy for the improvement and awareness of quality issues across all departments which will include but not be limited to employee continued development and training, staff meetings, staff retreats, daily communications and office news releases.

·Ensure policies, procedures, exam flow, quality of care, products and service at their location are implemented and consistent with leadership’s direction. Maintain consistency (logo, colours, font, etc.) of any materials from Eyes 360

·Responsible that the USPs (unique selling propositions) of Eyes 360 are being implemented at their location by all team members.   This is the core of why patients should choose us!       

·Liaise with and utilize support from suppliers, merchandisers, buying group and other partners as required.

·Manage and maintain as necessary all merchandise, equipment, fixtures and fu
iture and report to leadership team on future requirements or repairs.

Team Development and Leadership

·Oversee and delegate day-to-day responsibility for all practice departments including reception, technician, optical, etc. Ensure we have the appropriate people in place to maintain efficiently clinic flow and a high quality of service.

·Schedule and meet regularly one-on-one with location team.    Provide updates, support, and any relevant material to location team.

·Manage inte
al conflict as needed.

·Responsible that the Team Culture and Value Statements of Eyes 360 are being implemented at their location by all team members.   This is the core of everything Eyes 360 is about!   

·Work with Operations Manager and Human Resources to develop and maintain a workforce plan to recruit, train, manage, develop and motivate office staff and ensure relevant HR procedures are followed.

·Work with Operations Manager and Human Resources to monitor employee performance including performance measurements, evaluations and setting agreed upon non-negotiable standards including a customer service program for patient retention.

Personal Development

·Seek and continuously keep informed on industry trends, new developments and knowledge about competitor activity, pricing, tactics and communicate to relevant departments of the practice

·Develop personal skills and technical knowledge by attending educational workshops, on-going training as provided by the practice or elsewhere subject leadership team approval.

Management experience is not a requirement, but it is an asset.

To apply for this role, please email your resume and cover letter to and explain why you’re interested in this position.

Feel free to contact Kayla if you have any questions about the position or the process. The application process will close February 19, 2018 and interviews will begin February 20, 2018.


Hashtags Search #High River #Location Ma #Eyes 360

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