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Optical Associate

Job ID: 12027640
Job Views: 3
Location: Burnaby, British Columbia, Canada
Job Category: Health Care
Employment Type:

Job Description

FYidoctors is looking to hire a full-time permanent Optical Associate at our practice in Bu
aby, BC. This team member will work anywhere between 30 to 40 hours per week, Mondays through Saturdays, with include some evening/weekend shifts. The Optical Associate's duties will include, but not be limited to, the retail and repair of eyewear products, pretesting of patients, and specialty testing as well as follow-up patient care. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

How You’ll Benefit

Comprehensive rewards package
Competitive salary and benefits
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture where collaboration is fostered
Ongoing training and development opportunities


Communication with patients including in person, by phone, and by email
Customer service activities including greeting patients, appointment bookings, prescription printouts, and billing and payments
Office administrative tasks including processing mail, filing and faxing
Educating clients about the best eyewear choices for their lifestyle
Assisting with selection of frames to suit your client’s aesthetic and performance needs
Interpreting optical prescriptions as written by optometrist
Performing frame and facial measurements to ensure correct fit and positioning of eyewear
Submitting prescription eyewear requisitions to manufacturing lab
Performing repairs and adjustments to patients’ eyewear
Arranging and maintaining retail display area
Contributing to store retail sales goals
Upholding excellent customer service standards using your charisma and problem solving skills
Pretesting patients using state of the art diagnostic equipment
Teaching patients insertion, removal and proper care of contact lenses

 The Successful Candidate

Previous optical or office experience
Passionate about customer experience; a great communicator who can provide exceptional patient care
Committed to excelling as a member of a high performing team
Able to multi-task in a fast-paced environment
Good computer knowledge, including Microsoft Office Suite
Previous retail experience an asset

About Us

FYidoctors is a young and exciting entrepreneurial company that started as a small group of 30 optometrists in Kelowna, BC. In just eight years, we have grown to over 450 optometrists and opened 260 locations across the country. Today, as Canada’s fastest growing eye care provider, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry. From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all of our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.

How to Apply

Please apply by clicking on the link below and completing the evaluation. Please attach your cover letter and resume. Only cover letters and CVs received through the means specified will be considered. We will not accept any faxed resumes.

We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.

Hashtags Search #Burnaby #Optical Ass #FYidoctors

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